Shipping Policy

SHIPPING POLICY 

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Please be advisedAll shipping and billing information must match or your order will automatically be canceled. We do not ship to P.O Boxes. We reserve the right to cancel an order if we feel that it is fraudulent. 

Any Orders placed after 2pm will be processed the next working business day.

Due to COVID-19, some carriers are running behind and/or experiencing delays in updating tracking information. Please know that we are working diligently to get your order processed and sent out as fast as possible, but carrier shipping delays are outside of our control. When you receive a shipping confirmation email, that means your order has been picked up and is in transit. Thank you for your patience during this time. 

Orders require 1-3 business days for processing and to  out 3-5 business days to ship (subject to conditions). Business days are justified as being Monday – Friday only. We do not offer shipping on weekends or holidays. Should you place your order after hours, on a weekend or holiday, your order will be processed and shipped the next business day and ship accordingly to our shipping  timeframe. Tracking will be sent notifying customers of shipment once orders have shipped only to the email on file. 

 

Refund Policy

RETURN/EXCHANGE POLICY 
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All Sales are Final, Due to COVID-19!

ONLINE RETURN POLICY

We do not offer refunds. There are no exceptions.We will issue a store credit only if a item has been defective or if there has been an error on our part. Proof must be provided. All sales are final.

We are not responsible for lost, stolen or damaged packages. If you are not home and unable to receive your package at the time of delivery, please put a hold on the package at the post office or scheduled a time to pickup. 

 

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